Frequently Asked Questions (FAQs)
1. What is the minimum order quantity (MOQ)?
We typically do not have an MOQ, as it varies by product type and supplier policies. We also offer flexible MOQ options for first-time buyers.
2. What is the typical delivery time?
Delivery usually takes 3 to 7 days after order confirmation, depending on product type and stock availability. Quick shipping options are available within one week.
3 . Are samples available?
Yes, we provide samples for bulk purchases, and we may credit sample fees toward future orders.
4 . What quality assurance do you provide?
Nail Drill: 1-year warranty for the machine and 6 months for the handpiece.
5. What payment methods are accepted?
We accept a variety of payment methods, including credit cards, bank transfers, and PayPal, subject to the supplier’s policies.
6. Can products be customized?
Yes, we offer customization services to add logos and adjust colors, styles, and packaging to meet wholesalers’ needs.
7: What is the Certificate?
For the lamps, our products have CE, LVD, EMC, and RoHS certificates. For the adapters, we have a GS, UL, UL, CE certificate.
8: What is the MOQ for customization?
Logo printing requires a minimum order of 20 pieces, while custom printed boxes require at least 500 pieces.
9. What is the Lead-time?
Customized logo and box, it will take about 10 days
Sample lead-time @1-3 days.
Order lead-time @20-25 days.
10. How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment.
11. What can you buy from us?
Nail Lamp/ Nail Drill/ Nail Dust Collector / Nail Brush/ Nail Accessory
12. Why should you buy from us, not from other suppliers?
1. 5 Senior R&D Engineers for the beauty industry;
2. more than 5 years of manufacturing experience;
3. ISO9001 quality management system and ERP supplier chain management system;
4. 100% products function inspection before shipping.